Cookie Cutters-Dayton, OH (2732 reviews)

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Extremely disappointed in my experience. We typically love cookie cutters and were excited to get a haircut for my son's first day of kindergarten. I asked for the top to be cut finger length, at first check it was still over an inch long so I asked her to go shorter and again asked for finger length. After more trimming she asked me to check again at which point the length looked good. She didn't dry his hair or offer to style it which I thought was strange seeing as he was sitting still and there was no one else waiting so it wasn't like she needed to rush. With it being wet I couldn't see the long spots and lines where it was not properly blended. Once his hair dried and I saw how choppy it was I went back to the salon but when I arrived shortly before 8 it was already closed. Since I live 45mins away I'll probably have to go somewhere local and pay someone else to see if it can be salvaged. I wish I knew the girls name so I could warn others. She really needs more training before she should be allowed to cut hair or she's going to have some pretty angry customers. The picture really doesn't even do it justice. Running my hand across his head you can feel how uneven and choppy it is. As much as my son loves cookie cutters, I'm not sure we'll ever go back after this.

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Unvaccinated stylists should not be in close proximity to the clients, children who are unable to be vaccinated, without a mask. My stylist did not even have a mask and would not say whether or not she was vaccinated. To her credit, she wore a disposable one I had with me. The salon was dirty. The seats that said they had been sanitized were dirty and covered with hair. The seats in the waiting area were covered in hair. The stylist did a good job on my son, but she barely did anything with my daughter’s hair. My daughter had a first time cut, so I bought the package. $30 for a certificate and 4 or 5 snips is not a good value. I have been going to CC for a long time, since my 7 year old son’s first cut....but I don’t think I’ll be returning.

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It was not much good experience with hair cut

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We showed up a few minutes late by a few I mean 8-10 minutes. I have two boys one booked for 545 & 6. The girl said she was booked up the rest of the night and had no time to fit my second son in. Which I understand we were a few minutes late, but I explained we live 45 minutes away and got caught by a train, also the roads are not great after the snow storm. I’ve always had wonderful service from there so I was very upset. But said nothing. If they were busy and had no time I would understand, I’m not asking to take someone else’s appointment time. She cut my first sons hair the appointment ended at 6:10, we left my husband went into smoothie kind and we didn’t leave the parking lot until 630 and there was not a soul in there. The two girls were standing around on there phones. Very unpleased with our visit today. Never have I had someone be so unprofessional and lazy. That’s why the young people get a bad reputation because of young folk who don’t have any work ethic or empathy. Do better.

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There was a stylist in the salon that seemed to be high on some sort of drug. It made the environment very uncomfortable. She did not cut my childs hair; however I would have not allowed her to if she would have been the next stylist. Very disappointing experience.