Cookie Cutters-Dayton, OH (2732 reviews)

Comment

My only complaint is that I scheduled an appointment online and still had to wait 1/2 hour to be seen when we arrived at the salon. The lady that did the hair cut was great with both my kids (5yo and 3yo).

Comment

This was the first time I had ever taken my son to Cookie Cutters for a haircut. I thought it was a nice place to get a child’s haircut, and the lady who cut my son’s hair did well with all of his squirming around. The only thing I didn’t like was the cleanliness. We were the second appointment after opening, the first in this particular chair, and the chair still had hair in it and on it from the day before. The floor was clean, but I would think that the staff would brush off and vacuum the chairs at the end of each day.

Comment

This was our third visit to this salon and this was our first poor experience. The website to book an appointment was down most of the day and I left a voicemail that wasn't returned. I finally was able to book an appointment with the stylist we had seen in the past. We had to wait 15 minutes past our appointment time and then someone else was assigned to cut my son's hair. The person cut it uneven even after I asked them to fix it on the spot. I don't have time to turn around and go back to make them fix it. It took a while to get help with check out and the employee at the desk wasn't very helpful or friendly. I'll still go back because we had previous good experiences but I will be more assertive about what stylist we see next time especially for the price of a kid cut.