Cookie Cutters-Dayton, OH (2732 reviews)

Comment

I put a 0 for professional advice because I didn't receive any. Not that I asked for any so it's not a bad thing, just didn't pertain to me and my visit. The only thing that was a bit annoying is that we had an appointment for 6:30 and arrived a little early. They were very busy, but there were 3 or 4 other customers that came in after us and they were all seen before us. I don't know if they had appointments and were late, but that shouldn't effect our appointment time. Just a little frustrating. On the positive side we had a new girl and she did a great job!

Comment

The experience we had with our stylist was great. The wait was very frustrating though. There was a child about 3-4 who screamed uncontrollably the whole time he was getting his hair cut. The parents wanted something done that he wouldn't hold still for and the stylist tried to direct them in a friendly manner, but they were demanding and continued to try to get his hair cut a certain way. The stylist kept her cool and was very patient, but it frustrated all the customers and frustrated everyone. Not a pleasant experience for those of us whose child was waiting to get their hair cut.

Comment

Thank you for offering the service that you do. The patience and the professionalism you staff shows when working with very little children is second to none. Again thank you for doing what you do.