Cookie Cutters-Dayton, OH (2732 reviews)

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I thought I would give the place another try. I left a comment last time about how disgusting the place was. All the vehicles are dirty. They are FULL of hair. This isn't the first time and there was nobody in there so can't use busy as an excuse. The place just appears dirty. I wouldn't have minded the price because we got a lot cut off her but the quality and conditions of the place was not worth the price. Please do something about this. Disgusting.

Comment

Came in to get my daughters hair cut. She is almost 2 and has very curly hair. We were told since she is so young and her hair was so curly there wasnt much that could be done with it. The hair stylist seemed annoyed at having to cut her hair the entire time as well.

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I’m not very happy with this place this is like the 3rd time this has happened to me where I make a appointment online and I call to confirm and then I get to the store and my stylist that I requested and confirmed appointment with isn’t there or her scheduled changed even though I called and confirmed with someone about it it’s very irritating and shouldn’t be happening

Comment

The stylist showed up to the business 10 minutes after my scheduled appointment. The girl checking us in was polite, but the stylist didn’t seem to care that we had to wait for her. I was also unaware that I had to sign in on a piece of paper, even though the first girl told us we were all checked in. So, she said if I had signed in on the paper, she would have gotten to us quicker, instead of walking around the salon for several minutes after arriving late. The haircut was just fine, I have no complaints there. However customer service could be improved.

Comment

Got a baby's first haircut pacakage advertised on website comes with a picture well we didn't get that. The air was broken in the store. Lots of kids in a hot store not very professional. The girl at the counter seemed new didn't have a clue what was going on.