Cookie Cutters-Dayton, OH (2732 reviews)

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My sons haircut was not what I asked for. The stylist Niped both of my sons eats and blamed him. This is supposed to be a kid friendly place and far from it.. Very very unsatisfied

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Worst haircut experience ever and I will not return. The girl who cut my son’s hair was extremely sick (sneezing all around him and blew her nose several times during the haircut and should not have been at work or around children). She kind of butchered his hair and I asked for her to fix about six or seven spots. It looked rough. I was about to cry. She asked at the end if it looked good and I said “uh, decent” with a grimace. So she took him down and rang me up. I didn’t want to pay, but I did. Definitely didn’t tip. I don’t know if she had ever cut anyone’s hair before but I could tell she had never had any training. Anyways, I just wanted to get away from the germs as fast as I could. I coated my sons head in hand sanitizer and that actually made the hair cut look a tad better since it matted it down. Although the girl shouldn’t have been at work and didn’t know how to cut hair, I would have to blame the poor quality on management. We got there right when it opened and sat down in seats covered in hair from the previous day(s). Bad service, bad environment, unhealthy, and gross. Like I said, will not be returning and will warn my friends not to go there as well because it would be cruel to let them go through that as well. I will either cut my son’s hair myself from now on or take him to fancy salons where professionally trained people work. Yikes.

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Th lady who cut my son’s hair tonight was short tempered, impatient & did a horrible job! My son has super sensitive skin & I told her this at the beginning of his haircut & she used a gown with a huge hole in it so the hair fell right on his skin & irritated him- every time I asked her to use the blow dryer she refused & just used baby powered on him - which I didn’t like because he was covered in it! And not to mention some kids have allergies to baby powder! I felt like she didn’t know what she was doing the whole time & my son’s haircut was a disaster. I am very disappointed with this visit & have been to Cookie Cutters many times before & never had a complaint. All the hairstylist was concerned about was getting him done fast and moving on to the next customer. Any time my son would move she would say “come on I’ve got to get your hair cut!”

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No one was at the location when it was supposed to open at 1100. We weren't greeted at all and I was told my son who isn't used to haircuts would be given someone with experience. Instead we got a very rude, overweight lady that cut his ear because well he just needed to sit still she said. We won't ever go back....