Cookie Cutters-Dayton, OH (2732 reviews)

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I had an appointment scheduled, I canceled the appointment a few hours beforehand and talked to the receptionist at the Dayton Mall location. I called back before the original time and was told I could come back in and they would work me in. We arrive and get informed that the receptionist was not who I talked to and got told there was no possible way to accommodate us today. One of the stylists overheard the unpleasant interaction with the receptionist and worked us into her schedule. During the haircut, the stylist suggested I probably got transferred to the Beavercreek location with the second call because the second person on the phone wasn't the first I talked to and the Beavercreek location was a lot slower today. I really wanted to thank the stylist for accommodating us.

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Sherry was the absolute best ever. We will go back to see her every time.

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The lady that cut my sons hair was so kind and patient with him.

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Our stylist was a amazing knowing we drove 45 mins away with a baby and toddler . She was understanding and great . My son is high needs autistic and she was patient and kind. What an amazing person .

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First time going to cookie cutters and I don't think I will take my son back. While the stylist was friendly and pleasant, she was not patient and rushed through. We were the only ones in the salon, so I am not quite sure why she seemed so pressed for time. My son is young, but if she gave him a moment to relax it would have gone better. While it is just hair, there are parts that weren't touched with clippers or scissors.