Cookie Cutters-Hilliard, OH (1546 reviews)

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Our stylist, Lucy, was awesome! She was very friendly and professional. I am very happy with the cut and my son feels great which is what matters the most. Everything was very clean and Lucy quickly turned my son’s overgrown hair into a clean, nice cut quickly making the whole experience nothing but positive for my son who isn’t the most patient or agreeable kid when it comes to getting his hair cut. I definitely recommend both the facility and the stylist!

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I took both my girls in for hair cuts. One wanted her normal chin length bob, which we get every time, and the other requested long layers. With my youngest (the short bob) she finished and the back was longer than the front. I’ve never seen that before and it looked terrible! I also asked to have it cut to where her hair would naturally curl under, which she didn’t do. I’m not sure if she isn’t comfortable with a bob but if so she should have said something and had someone else do it. When she started with my 10 year old (long layers) my daughter said she told her where she wanted her shortest layer to start. She did the cut and you couldn’t even tell. She proceeded to tell us that if she did long layers that there would be so many holes because her hair is too thin. I’m not sure why she didn’t mention that before she started. Also she cut her hair dry which she has part straight hair and part wavy hair, I’m sure we’ll find it to be super uneven once we wash it and straighten it. When she finished with her hair she went back to my youngest to fix her bob. I told her the back is usually shorter than the front, she wet her hair completely and “fixed” it. When she was done she said we were all set and didn’t even blow dry, mind you it’s less than 30 degrees outside and my daughter is a child. I asked if she can please blow dry and she said yes. She dried it for like 2 min and asked if that was ok. It didn’t even dry it half way! I was irritated at the entire interaction so I just decided to let it be. When I went to the register I asked if blow dry was still included because we always get blow dry, a braid, and sometimes sparkles and she said “yes it is, you just need to ask”. I have never had to ask before and with it being less than 30 degrees outside I shouldn’t have to ask! I will be calling on Monday to talk to the manager about bringing my girls back in for a fix.

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Thanks for the great service and my daughter's hair looks great!

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Lucy was our stylist today and she was fantastic with our little guy's first haircut. She was fast, attentive, and did such a nice job. We will definitely be back :)

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I think it's pricey to cut kids hair but I like everything else.

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Thank you Lucy!!! You were amazing!!!