Cookie Cutters-Hilliard, OH (1546 reviews)

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Wendy was amazing! She did a great job cutting and styling my son's hair. Her interaction with him was great and very helpful! This location is a little run down looking at times, but that would be THE only thing I would change. Staff is courteous and we've always had a good experience.

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We have been a few times and this was by far the best experience we’ve had. His hair turned out just right.

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Lucy was great with Henry! Very skilled and professional.

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Our stylist was amazing! The greeter was a little rough.

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Wendy did a wonderful job on Ben's haircut as usual. I forgot my punch card and asked for another one and the girl at the desk said you were getting rid of that system and were switching to an app. I explained that I don't have a smart phone and she said maybe now is a good time to get one. I explained that I don't want one. it would be nice if you could continue the old system for those of us who won't be able to partake in the app. Or why don't you guys keep track of our visits and you can give us rewards using your own computer system.

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We've been coming for 6 years. Wendy is fantastic and can count on her to do a great job everytime.I did schedule on line and requested her. My confirmation email confirmed that I had requested her, but the staff said they didnt have that info. They were able to work my son in with her. Hopefully the glitch can be found in the scheduler. My recent experience with my daughters hair leaves me nervous to schedule with anyone else but Wendy. Perhaps you can display some info about the stylists that would help parents choose a stylist. It seems there are new faces all the time. I would encourage you to not take walk ins. The environment is stressful (we come afterschool) for me as I see many people and the stylists stress about trying to accomodate people in a schedule they say is already full during this time. This has happenend the last 3 times we've been there. Its time to update the decor and thats the other reason for the low score above. My kids love coming, so I hope these thought will help with what you are looking to learn.