Cookie Cutters-Hilliard, OH (1546 reviews)

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Cotty was horrible. My son has had his hair cut at this location a number of times and has been doing great. I had booked an appointment with another stylist and she was out-- Cotty had cut my son's hair on a couple previous appoinments and we never had a positive experience. Thought we'd give it another try and it was a nightmare. He has done great with haircuts the last few times with other stylists. She has no business working with small children. She doesn't know how to talk to them, she was rough with him as far as holding his head still, and when I told her we needed to wrap things up (he was crying uncontrollably at this point) she snapped at me. I should have gone with my gut when she called his name and refused to let her near my son.

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I wont return again since I was quoted one price then charged another when checking out after specifically asking again when I checked in. Also had to wait after my appointment time.

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My sons hair looks so bad I want to cry

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The hairstylist didn't listen to how I wanted my daughters hair cut. It was cut too short and one side is longer than the other side. Not very professional.

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The stylist was very rough and didn’t do a good job. His hair is not even, and is poorly done. She was so rough he started to cry. He had red marks on his head and behind his ears, due to how rough she was. This is the worst experience I’ve had at Cookie Cutters. It almost makes me not want to return.