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Cookie Cutters-Hilliard, OH


Cookie Cutters-Hilliard, OH (1546 reviews)



3233 Hilliard Rome Road, Hilliard, OH, 43026, United States

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You can book at Cookie Cutters-Hilliard, OH Hilliard online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Hilliard, OH staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers, and balloons to put your child at ease through the entire haircut experience.

Reviewed by 1546 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Hilliard, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED Closed
THU 10:00 AM to 6:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only





18 Aug 2017
Overall Environment Care

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Comment

The place was slammed and it seemed like they were just rushing thru to get everyone in and out. I asked for my child's hair to be cut, not buzzed. Well she buzzed it. It's actually the shortest it has been all summer. She didn't have a clue as to what she was doing or what she was talking about. I've never been so unhappy at this place. Probably won't be going back until they get some real professionals in there

Galloway
12 May 2018
Overall Environment Care

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Comment

The price on the corporate website showed baby’s first haircut as $7. I told the associate who said of the corporate site has the prices incorrect. I feel that the website price should have been honored in this case. The salon was full of chaos and very unorganized.



14 Jul 2022
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Comment

Asked the stylist not to cut bangs straight across and leave it long in the back. Stylist did the opposite and cut the back very short and bangs straight across. Disappointed that I spent money to have my baby look worse than before we came in. Our first 2 haircuts here were a good experience so this may be an isolated incident but we will not be returning. I can screw up my baby's hair myself for free.


02 Jun 2017
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Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

She made my sons hair look absolutely ridiculous. I had to take him as well to get it fixed. I have more than just the one picture provided with this survey. His hair was done by the same stylist as my other son Jaxson. She was rude the entire tume and would not listen when i tried to tell her how he wanted it cut. She blew me off when i did try. It looked completely botched and unprofessional. I want a full refund. I spent almost $60 there and had to turn around and spend another $40 just to fix how they absolutely messed up the haircuts for both of my boys. I bought merchandise with the haircuts. I want the $40 i paid for the haircuts back. It was an overall bad experience and ive been here before with no problems previously. This time was just flat out horrible. I will not be returning ever again.


18 Aug 2017
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Comment

Terrible job! Asked for her hair to be trimmed and the lady cut about 2 inches off. Very unprofessional people working at this time. We probably won't be back until they can get some decent professionals working

Hilliard
10 Mar 2017
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

we came on time for our appointment and waited for 20 minutes to have his haircut. At the end of the day, $16 to look like my son didn't even have a haircut is a rip off. We will not be back.

Response from Cookie Cutters Haircuts for Kids

I have just received your review of your visit today and am very sorry to hear that you are unhappy with your experience. I appreciate the time that you took to write this review and am hoping you will take just another quick moment to write to me at :minicuts@cccoh.com. I am the owner and we usually hear from happy customers so I would like the opportunity to make this right. Any more details or information would help me to prevent this from happening again in the future. Perhaps, too, if you would consider giving us another chance, I could recommend that you be taken care of by a manager. Again, my sincere apologies and I hope I will hear back from you. Sincerely, Alison Celentano (owner)

Posted on 12 Mar 2017
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