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Cookie Cutters-Hilliard, OH


Cookie Cutters-Hilliard, OH (1546 reviews)



3233 Hilliard Rome Road, Hilliard, OH, 43026, United States

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You can book at Cookie Cutters-Hilliard, OH Hilliard online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Hilliard, OH staff member and book from the dates available.


At Cookie Cutters Haircuts for Kids, children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers, and balloons to put your child at ease through the entire haircut experience.

Reviewed by 1546 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Hilliard, OH were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED Closed
THU 10:00 AM to 6:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only





06 Jan 2018
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Comment

The facility was very nice and the staff was welcoming and kind. However I was very disappointed with my sons first haircut. I said I wanted it trimmed and that I wanted to keep his curls in the back. His hair is very short and all the curls are gone. The haircut is also very choppy and uneven. He was not happy during his haircut and wiggly but I assumed that someone who regularly cuts kids hair would be used to this and be able to still do an even cut. I was very upset with how his first haircut turned out and will likely not return.

Response from Cookie Cutters Haircuts for Kids

Sorry to hear, Our haircuts are guaranteed for two weeks. We would be happy to have our Manager take a look and possibly fix the cut. We have a very high rating but once in a while, we can make a mistake. Please respond by calling Alison at our Office at 614-473-0622 Thanks

Posted on 17 Jan 2018


24 Jun 2021
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Hilliard
11 Feb 2017
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Comment

I loved the stylist! She was amazing! However, the receptionist did not greet me when I walked in the door she was on the phone. When the phone call was over she did not even acknowledge me at the counter. She never even said anything to me. The hairstylist welcomed me a call me over when it was my sons appointment. My son is two, he had a toddler melt down over a toy the hairstylist had let him play with. I was by myself struggling. The stylist tried to help. The same receptionist who again, didn't greet me when I came to the counter to pay (as I dealing with a toddler tantrum) she was short, rude, and refused to help even hold the credit card slip as it's rolling around the counter. I was one armed at this time, the entire salon is now looking at my son throw a toddler tantrum. I signed the best I could. The reciptionist says, "ma'am you have to sign this". With no offering help. I mean at least hold the paper, ask for me to come back in from the car to sign, something. I've made the decision to even write this review so that maybe another mother doesn't have to go through what I did Saturday. I was embarrassed, and stressed. It's not her job to help with the kids. That's a parents job. But at least greet all the people who walk in, and are standing at the counter. No

Response from Cookie Cutters Haircuts for Kids

I am very sorry that the receptionist was not more helpful during your visit on Saturday. This was her first Saturday not in training and I am sure that she was taught to be more friendly so we will definitely speak to her about this. I believe that she wants to do a good job and may have been a bit overwhelmed but that is no excuse to be rude or unhelpful. I thank you for bringing this to our attention so that we can reinforce this in her continued training. I hope that you will find your visit better next time. We are a family owned business and truly want to make every experience a great one for both parent and child. Sincerely, Alison Celentano, owner

Posted on 13 Feb 2017


27 Oct 2017
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Comment

The stylist was coughing everywhere, and seemed like she did not know what she was doing. The receptionist was very friendly and outgoing.


24 Feb 2018
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07 Nov 2018
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Comment

Stylist was not very nice!

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