Riversbend Salon & Spa (374 reviews)

Comment

Disappointed that the stylist did not listen to me - what I wanted and did not want.

Comment

My hair was cut dry. Most salons wash hair first then cut but she cut then washed my hair. I also didn't get a scalp massage. My whole cut experience took 15 minutes. I wasn't impressed with the experience

Comment

Very little interaction from the stylist - felt like more of a bother than a Client

Comment

I’m a young man with a middle part, asked for a trim for 2 inches, and she made it look like a bowl cut. Nice enough workers and place, I’m not sure if she completely misunderstood me, is terrible at her job, or what is going on but I know for a fact anyone in their right mind with say this looks horrible. I cried the entire ride home, half because of how vain I felt while crying and half because my hair was horrible and what others were going to think(I wish I didn’t care, but everyone does). She butchered it. Would not recommend going here if you’re a male looking to get a normal or average haircut. I wasn’t looking for anything special, either. Don’t get me wrong, I wasn’t looking for a top-notch salon with great workers products and everything. I just wanted my hair trimmed. She somehow evened everything out, and made it a bowl cut that’s a few inches above my shoulders. I dread tomorrow, and will never be coming back here again(not like the place REALLY cares, but perhaps potential male customers might heed my warning). Lastly, I just want to re-iterate the fact that the woman who cut my hair was a nice enough lady. The place or experience wasn’t bad, just the haircut was horrible.

Comment

The cut I received was NOTHING like what I asked for which was a "Jacqueline Smith" layered cut. What I got was something resembling a jellyfish. The top/front weren't touched or even attempted to blend with the rest of the hair I have left. The stylist WAY OVER THINNED my thick hair to the point that the underneath fits nicely into a barrette now and NEVER asked if it was ok to THIN MY HAIR! A COMPLETE HACK JOB! I couldn't tell how bad it actually looked until I got home since I didn't have my glasses on. WOULD NOT RECOMMEND

Comment

Paid salon price for great clips quality. Hair stylist didn’t seem to know how to deal and style curly hair. Took the chance that a stylist at this salon would know what to do. Obviously, They are not very experienced. My fear came true! I thought going to an actual salon they would know and be able to recommend what I could do. Also didn’t appreciate the at least 30 minutes delay to be seen after my appointment time, and should have left as my gut was telling me. Salon seemed like a run down Asian nail salon. Thankfully hair grows back because it was cut shorter than I wanted.