Cookie Cutters-Rhodes Ranch, NV (685 reviews)

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Quick great service. Workers were very friendly and also very welcoming. Complimented my son. Made him feel at ease. Would definitely come back and tell friends/family to come as well.

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I do not recommend this place for children especially small children because they do not take the time to see what your child’s needs. They left my daughters bangs looking horrible

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The stylist Rebecca was horrible. She even called my children drama. This is unacceptable.

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Brandi is always great to us! She’s quick and very efficient. Does great cuts.

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The last time I brought my son in for a haircut with Becky, first time with her. She was great. So I decided to book with her again. This time, total opposite experience. It was like we were a trouble and she was bothered to be there. The haircut was like something I could have gave him. There was a spot at the back of his neck, I had to ask her to fix. I wasn’t happy with the cut but at this point she made it obvious that she just didn’t want to be there. As we were paying, i noticed another spot on the side. I asked her to fix it, which she did. And didn’t say anything and just turned and walked away. She just seems so blah. Yeah I get it sometimes we have a bad day, I guess she couldn’t even bring on a happy face for 15 minutes. She really made it uncomfortable for us, like she was a robot. I will not be going back to her again. In the car I noticed some strands of hair on top that she missed, which I will have to try and fix myself. Just not a good experience all together. I have a advanced payment card, with two more cuts left. I think after I’m finished with them. I won’t be coming back. I like that your stylists are fast, but sometimes the cuts are hit and miss. I don’t know why. Oh well.

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The place is never clean, I and my child leave with a ton of hair on the both of us. When I do make an appointment and request someone half of the time they are not there and I receive no phone call to let me know in advance. I get a surprise upon arrival. There is no constant staff there, staff is constantly changing. I doubt I would want to return. The computer system is always having issues when it comes to prepaid cards to the point where I don’t care to come back and finish up my card. I would rather find a better, cleaner, more professional salon and staff. The only reason I came multiple visits was for Brandi but it’s been too many times she’s out and no one notifies me in advance. It’s too much of a hassle to get my baby ready and in the car only to find out he can’t get a cut. In the past I’ve waited up to an hour with a toddler in my lap.