Cookie Cutters-Rhodes Ranch, NV (685 reviews)

Comment

They didn’t listen to anything I said and instead of clarifying, they just went wild cutting my children’s hair much too short. I specifically said not to touch his bangs and she cut them so short that my son spent the next half hour in the car crying because he loved his hair and it took him a year to grow out. Even if there was a miscommunication, there was no reason for their hair to be uneven. I watched the hairdresser cut my younger sons bangs so crooked, she didn’t even take the time to comb them and line them up, she just awkwardly cut away at his bangs while standing to the side of him. I am so upset with both these haircuts. Even disregarding that they completely ignored what I wanted, the haircuts they gave weren’t a difference of style, they were sloppy and ugly. How do you make such drastic changes to someone’s appearance without first confirming that’s what they want?

Comment

Jennifer did such a horrible job on cutting my daughter's hair that I had to fix it myself the next day.will never come back and will never refer this place to my friends.

Comment

The place is never clean, I and my child leave with a ton of hair on the both of us. When I do make an appointment and request someone half of the time they are not there and I receive no phone call to let me know in advance. I get a surprise upon arrival. There is no constant staff there, staff is constantly changing. I doubt I would want to return. The computer system is always having issues when it comes to prepaid cards to the point where I don’t care to come back and finish up my card. I would rather find a better, cleaner, more professional salon and staff. The only reason I came multiple visits was for Brandi but it’s been too many times she’s out and no one notifies me in advance. It’s too much of a hassle to get my baby ready and in the car only to find out he can’t get a cut. In the past I’ve waited up to an hour with a toddler in my lap.

Comment

Not getting hair cut again by Becky.

Comment

The lady cutting my sons hair was a little impatient. She knicked him and he yelled ow! She just kept going. Why she was in such a hurry I don’t know? I think she could be a little more soft handed.... it wasn’t busy today at all, but I just wanted to let parents know that some of the staff is really patient and nice... but today one was in a rush and made my child cry.