Cookie Cutters-Greenwood, IN (1890 reviews)

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The actual service of the hair cut was great. The location was extremely busy, which was managed relatively well by the actual stylists themselves. The receptionist that was checking people in, out, and answering phones was struggling. The priority should be the customers that are physically in front of you - not who is on the phone. It took us longer to check out and pay than it did for me to get 2 children’s haircuts. There’s no reason that should have been the case.

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Had an appointment. Ignored when entering. Basic haircut was not done correctly. Daughters hair was left uneven. Even after asking stylist to fix it. Same cut was done here previously with great results. Unfortunately, we won't be back.

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Places wasn’t very clean. Waiting area was very dirty and the car/chair my daughter was in wasn’t clean. It still had hair in it from the last child as well as dirt and things. The lady didn’t even talk to my daughter, I mean I get she’s a baby but the lady last time talked to her and stuff. Also the lady trimmed her bangs real fast like 30secs no joke and didn’t even smile through the whole visit. Maybe I’m just being too picky but wasn’t worth my time or money. I feel like I could have trimmed her bangs for that..

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The employees aren't super friendly. They both seem to hate their jobs. That has been my experience with each visit here. Working with kids you should be a little more upbeat And friendly. I would get the same service going to a regular salon but I come here because it's supposed to be kid friendly. Just super disappointed with my experiences.

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The stylist answered the phone and went to the front desk to schedule future clients twice during the cut. They were 20 minutes behind schedule (probably because her and her colleague were too busy answering the phone to do their job). She repeatedly called me Ava in spite of my mother repeatedly calling me Eva. They were short staffed and needed someone to answer the phones at the front desk.

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The bathroom smelled as if someone had been smoking in it.