Cookie Cutters-Greenwood, IN (1890 reviews)

Comment

We brought our child in for their first haircut. The experience was far from special. Every chair was covered in hair from prior cuts and the floor was left a mess. The stylist was less than enthused to be working and didn't use any tactics to help our kiddo adapt to this new experience. The stylist reprimanded us for using the word 'cut' in front of our child and blamed the subsequent fear on us using that language. The haircut was ultimately a few snips and the hair gathered for the memory bag was probably not only my child's. The photo for the certificate was horrible and did not even show our child's face. An absolute disaster. I brought my own camera to document the experience or we certainly would be left absolutely devastated by the keepsake. I think it would have been helpful to have a chat about what would happen during this experience right at the front desk before going back. An improvement in the stylist's demeanor would also have gone a long way. We weren't even told a photo was to be taken for the keepsake so we had no idea helping our child smile would be of value. We will not be back and will encourage our friends to steer clear as well.

Comment

A simple trim of the back of the neck and ears on a little boy. Had to have her redo it as it was almost an inch difference on the sides. NOT returning ever again. Took her less than 5 minutes and no other hair was touched.

Comment

We’ve been here once before and it was great. When we went to the seat I tried to tel her what I wanted and she blew it off with a know it all attitude and I believed it. During she was what I’d consider rude to a 3 year old. No patience at all. At the end I had to point out missed spots. She didn’t style it at all. And now that I’m home looking at it she missed massive long spots on top.

Comment

Unprofessional and very rude because I asked them to clean up some spots they missed with the clippers! Will not be going back there!

Comment

Extremely uneven cut and left a patch of hair.

Comment

The stylist was wearing a t-shirt featuring a band name and skull, not something you want to see at any salon but especially not one designed for small children and babies. She was also wearing yoga pants, just looked very unprofessional to us. Her demeanor was not appropriate for a child’s salon and she was rude not only to us the parents but to our son. We’ve been to this location before and had a great experience but the stylist we encountered in this visit makes us want to drive the 45 miles back to our old home town salon.