Cookie Cutters-Greenwood, IN (1890 reviews)

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We’ve been here once before and it was great. When we went to the seat I tried to tel her what I wanted and she blew it off with a know it all attitude and I believed it. During she was what I’d consider rude to a 3 year old. No patience at all. At the end I had to point out missed spots. She didn’t style it at all. And now that I’m home looking at it she missed massive long spots on top.

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The stylist was not friendly and did speak at all. And seemed very pissed off and like she did not want to be there.

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Kelsey was unprofessional and messed up on all three of my children’s hair. My son got the worst of it, the picture attached is one side of his head where she made a mistake and didn’t tell me. Had she told me, I would’ve been understanding and asked her to correct the problem right then. Instead, she chose not to tell me and made the other side longer. I had to come back and get all three of my children’s hair fixed by another stylist.

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We had to come back to get all three of my children’s hair cuts fixed from mistakes from another stylist at this salon. Ginger was amazing!! She knew exactly what to do for each of my children and was so knowledgeable. She was great with my kids and they were comfortable with her. I will happily come back to this location, but only to Ginger.

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I brought my one year-old for a second haircut. We got there early so he could acclimate to the area and pick his chair pair. When I first got there, I asked if we could use the bathroom so I could change the diaper. The stylist was like that’s fine. Afterwards I was letting him walk around to pick which chair and the stylist wanted him to go to the one she was standing next to. Since we were the only ones I asked if he could look around and within 30 seconds he stood in front of one for a moment, and she walked over and said well use this one because he’s right here. She started spraying his head and combing it, roughly which made him cry immediately. She went on to explain that I need to comb his hair more so that way it’s not so tingly. Feeling reprimanded I just climbed up. I could see that his ears and head were red from the abusive combing. I wanted to leave within 30 seconds and pay.. The stylus was yelling to her coworker. How will be the last ones of the day. I know she was excited to leave early to go to the fair. I apologize because I felt bad keeping her there at work even though we showed up early tomorrow appointment. Her attitude was horrible. The service was terrible. I can easily say I will never go back there. I drive 40 minutes to get there because I thought it was a good experience.

Comment

Ginger is the best!