Cookie Cutters-Greenwood, IN (1890 reviews)

Comment

The stylist answered the phone and went to the front desk to schedule future clients twice during the cut. They were 20 minutes behind schedule (probably because her and her colleague were too busy answering the phone to do their job). She repeatedly called me Ava in spite of my mother repeatedly calling me Eva. They were short staffed and needed someone to answer the phones at the front desk.

Comment

The employees aren't super friendly. They both seem to hate their jobs. That has been my experience with each visit here. Working with kids you should be a little more upbeat And friendly. I would get the same service going to a regular salon but I come here because it's supposed to be kid friendly. Just super disappointed with my experiences.

Comment

Places wasn’t very clean. Waiting area was very dirty and the car/chair my daughter was in wasn’t clean. It still had hair in it from the last child as well as dirt and things. The lady didn’t even talk to my daughter, I mean I get she’s a baby but the lady last time talked to her and stuff. Also the lady trimmed her bangs real fast like 30secs no joke and didn’t even smile through the whole visit. Maybe I’m just being too picky but wasn’t worth my time or money. I feel like I could have trimmed her bangs for that..

Comment

Had an appointment. Ignored when entering. Basic haircut was not done correctly. Daughters hair was left uneven. Even after asking stylist to fix it. Same cut was done here previously with great results. Unfortunately, we won't be back.