Cookie Cutters-Avon, IN (1780 reviews)

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The haircut itself turned out fine. But the person who cut his hair seemed annoyed at my suggestion that I specifically wanted to look for ways to tame my son's cowlick. When I asked if she knew what would be best, she simply said, "I might" and immediately began cutting without any further explanation. She also kept telling my two year old that he was going to end up with a really bad haircut because he was trying to look around. In the past when we've come, the stylists have been great about simply turning the chair away from the tv and toward the slide since he seemed to be more interested in people watching. But that wasn't the case today.

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We love the service and the staff, but the store itself is dirty. They sweep up the hair after each visit, but the creases by the walls and under the slide are flithy. It just needs a good deep clean.

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Angel did great w/ my son (who normally cries)! There were no tears this time!

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I was very unhappy with my visit. I had called and made my appointment ahead of time but when I arrived I was told that no appointment was made and was told I called the wrong store. After asking if the number I called was their number, I was completely ignored. I then called the same number and reached the store and employee I was currently standing in front of. She then apologized and said she doesn’t know why my appointment wasn’t showing up but she just got onto shift so it wasn’t her problem. She then took my child to cut his hair but did a terrible job. His hair cut is very uneven, she did not go back and try to even it out, and charged me $15 for a hair cut that literally took her 3 minutes. Overall I’m very unpleasant with my visit. Employees were not professional, hair cut looked terrible, and I personally feel like I was over charged.

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The hair cut didn’t match the picture provided. Hair looks awful and embarrassing. The hairdresser was nice and worked well with children. I am. It sure how this haircut can be fixed. We will not be returning.

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VIcki is great. Great cut as usual. Super friendly too.