Cookie Cutters-Royal Oak, MI (639 reviews)

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Lexie is wonderful. She does a great job with kids and makes them feel at ease.

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Carol cut my sons hair. She gave him a bowl cut that was very uneven I asked her to fix it and it did not get any better. She also man handled my son moving his head in the directions she needed him to face without asking him to turn. After the 5th time I asked her to be gentle he is 3 yrs old. I decided to ask someone else to fix the cut and she began to be rude. Stating other people don't complain. She was not receptive to feedback and was insulted I didn't love the cut. I have been a reoccurring client and have never had this issue with any other stylist and engage in a friendly conversation with the everyone else there. This is not typical of my experience here.

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I bring my 8 year old here for his haircuts. My favorite part is that they spend time with him to chat and also show him how to style his hair at home. This is a great place to bring your kids to.

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Carol gave me attitude because we were there 5 minutes early saying “youre early but i guess ill take you now” and kept saying “jesus christ” everytime my son would move and continued to shave his neck when i told her not to resulting in cutting my son who now has a large bloody gash in his neck

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Honestly, I am pretty disappointed. I have had a wonderful experience every time we have come except for this time. My son moved while getting his bangs cut and the hairdresser just kept getting shorter and shorter trying to fix it. It seemed like she just doesn’t have a lot of experience in working with toddlers who move. I have not had this issue in the past. I actually had to end up cutting the hair cut short because I was holding back tears and I didn’t want to risk it getting any worse. I know it is just a kids haircut and their hair grows so fast, however, we are leaving for vacation on Monday where we will have a lot of family photos. Very disappointed. We will be back but we will be seeing our regular hairstylist from now on. There is literally no salvaging this haircut. We will have to wait until it grows out. I also want to note that compared to haircuts in the past, my son was exceptionally well behaved but the hairstylist wasn’t able to handle him moving his head which is a natural thing for a 1.5 Year old to do.

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We love cookie cutters, I have been taking my boys there for years. Even my 9 year old has a good time there, Miss Paula treats him like a big kid and makes him feel comfortable. She's great with my fidgety 4 year old also. The whole staff is always friendly and the atmosphere is always welcoming. Very clean also.