Cookie Cutters-Royal Oak, MI (639 reviews)

Comment

The stylist who cut my son's hair did a very thorough job. She was very professional and competent.

Comment

My kids are now obsessed with getting their hair cute.

Comment

Good service as always!

Comment

Debbie was awesome very friendly and all are great with kids.

Comment

Not bad, but not good either. Arrived at the salon when it opened - the workers were still half asleep! No greeting or acknowledgement of any kind. Receptionist talked so quietly - I couldn’t hear her. I’d booked a baby’s first haircut package online. They did not know this. The hairstylist did not introduce herself or do anything about a first haircut. Seemed she wasn’t used to working with kids. Tv was in Spanish and she didn’t know how to change it. The plastic bag for the lock of hair was so incredibly tiny - there’s no way she’d be able to put any hair in it. I’m glad I brought my own envelope. We had to wait a long time for the first haircut certificate to be made and it was printed the wrong way so more than half the page was blank. There was also space for a before and after photo - only an after was taken so there’s a blank picture space on the certificate. The haircut itself was fine and took about 10 min. Not a good value for $20.95. Won’t be back. Oh - and they kept pushing the app and buying several haircuts up front. They should work on their customer service before promoting the app.

Comment

The atmosphere is very fun and kid friendly. We had a great experience! The price seems a bit high, but I suppose that's the case everywhere. Our stylist was very kind and patient. We will be back - especially with the coupons!