Cookie Cutters-Royal Oak, MI (639 reviews)

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My son is autistic and the person who cut his hair did a terrible job and wasn’t patient with him. The front of his hair is uneven, he’s bleeding on the back of the ear, and the person cutting his hair was in a hurry because of other clients. He also has a bald spot now right above his ear

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They were rude to us and then clipped my son’s neck with the clippers.

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Two things I was disappointed about. 1 was that the stylist never came and asked if I was satisfied with my sons haircut. She left too much on top and I needed him to get back in the chair and put the cape back on. Another thing that happened. I was comforting a mother with a crying 2 year old and Debbie basically told me I cant talk to her. I told her that I was reassuring the mom because my son used to cry too. Debbie was super rude and I am surprised she works with kids.

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Carol gave me attitude because we were there 5 minutes early saying “youre early but i guess ill take you now” and kept saying “jesus christ” everytime my son would move and continued to shave his neck when i told her not to resulting in cutting my son who now has a large bloody gash in his neck

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Haircut did not go as shown,stylist used bugger size to cut side hairs & when asked to reduce size,started saying this is like doing 2 haircuts

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This woman was awful. She left hair longer on one side than the other. Then when her coney island food showed up she was so worried about eating she handed me a lint brush to get the hair off of my son. I have never ever seen that much hair matted to my child all over his legs and body. After I used lint brush to clean my son she was in back eating. Didn't give him a balloon like my other son received, no sucker no coupons nothing. She was awful and I will never be back. I can not believe how rude she was.