Irelands Spa & Salon - Lancaster (947 reviews)

Comment

I came in for a facial. The receptionist was wearing a sweatshirt and the lady who was going to do my facial was behind the desk. She did not introduce herself or give me her name. Facial was nice but I feel like instead of leaving me alone during steam time for 7 minutes you should have them maybe put your hands in warm lotion or hot pad on shoulders for more relaxation. The same for the 10 minutes of mask time just a little xtra that other spas do. Also offer water! After I was not told any of the products used or if I was interested in purchasing any. Also when paying they should not stand there while cashing out and giving a tip. They should also give their business card after.

Comment

My eyebrows were rushed and were off with wax and tint I am going to have to fix the beginning so they don’t point downwards

Comment

I felt very awkward the entire time because my stylist didnt really speak to me unless it was “lets get you shampooed” and like the basic things to say as a hair dresser. I didn’t really feel like I was a customer I kinda felt like a mannequin. I am a naturally very anxious person so this did not make my anxiety any better.

Comment

Overall my experiences have been just okay. The front desk isn't as friendly as the actual people performing the service. The services are pretty good, but also feels over-priced for what you get.