The Men's Salons - Lakeside Hills (1010 reviews)

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I had booked a signature haircut + massage with 'anyone' since my previous stylist Ann didn't appear on the website (I've since learned she's taking some time away after asking reception). When I arrived, I was placed with Kayla and it didn't feel like the same experience I had previously had with other stylists. She didn't provide the same level of concentration and detail that others had given. She kept asking if I wanted each little part of the service which seemed weird since I presumed those were part of the experience and why I come to the Men's Salon vs. other places. Additionally, and maybe ironically, I didn't receive the massage as placed during my booking, though. See the snippet from my confirmation email I received for details.

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Too expensive!

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Took 1 hour and 15 minutes for a simple men’s haircut. Barber didn’t know how to do a 0 fade. After 45 minutes of struggling he went and asked for help. The woman who came out helped him and then let him take back over. He struggled for another 20+ minutes at it. Said he was done and tried to send me on my way, but I could still see a hard line on my head. I made him ask the woman to come back out and fix it.

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I thought I communicated what I wanted, including showing pictures, but I received a hair cut that was not at all what I was looking for. By the time I realized what happened, it was too late to change anything due to the length that had already been taken off. I didn't want to say anything in the moment because again there was nothing really to do to fix the problem issue. Everything else about the interaction was fine. I was just disappointed in not being able to receive that look that I thought I had communicated.

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I really poor experience. Barber was not skilled at all !!!did not know how to cut the hair probably did not know how to use products properly I will not return.

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Scheduled an appointment with a certain person only to show up and have a random person cut my hair. She rushed through it and gave no effort and left me with a pretty bad haircut. Very dissatisfied