Cookie Cutters-Chesapeake, VA (1480 reviews)

Comment

The lady who cut my sons hair didnt seem to know how to cut a childs hair. She blamed bald spots that she made with the clippers on my son's head shape/texture. When I tried to work with her to correct his hair to my preferences she got an attitude and started throwing scissors and combs around. When I went to check out she still had an attitude and slammed the register closed. She made sure to let me know that she wasn't happy with the fact that I'm not happy about my son's haircut

Comment

After getting home yesterday after our cuts for both of my boys I found that their haircuts were horrific! The back line at their neckline was so crooked that a child could have done better! After watching the stylist work and then looking at her I believe she was on some kind of drugs. Waiting for management to get back to me. Never used this stylist before and never seen her before either. She was blonde and did both of my boys haircuts.

Comment

After getting home yesterday after our cuts for both of my boys I found that their haircuts were horrific! The back line at their neckline was so crooked that a child could have done better! After watching the stylist work and then looking at her I believe she was on some kind of drugs. Waiting for management to get back to me. Never used this stylist before and never seen her before either. She was blonde and did both of my boys haircuts.

Comment

Hairdresser did not sanitize her hands prior to providing service to my child. Hairdresser was friendly but seemed to be brand new at cutting hair. My daughters straight hair is now uneven and her bangs are uneven as well. There were a total of 12 people inside the business for approximately 30 minutes. I felt uncomfortable with a hysterical screaming & crying unmasked child the entire time we were there. (That child was also getting their hair cut). Each time I schedule an appointment here there always seems to be a negative issue. I will no longer be a customer at this establishment.

Comment

A child's first haircut is super important to parents. The person who cut our child's hair was short with us and monotone about everything. No excitement towards our child. Once our child's hair dried, the bangs were super uneven. She was seated 20 minutes after the appointment time, which I would've been less upset about if the experience and haircut were better. Something ruined we can't get back.