Cookie Cutters-Chesapeake, VA (1480 reviews)

Comment

We have been coming here since his 1st cut. Love this place, everyone cuts great. However today not only did he get an amazing cut. Definitely the best one he has had, but it was the service that was exceptional. Candice was amazing with my son and us. She made him feel so comfortable that he wasn’t very wiggly like he usually is. She just had a way with not only my son but us. The organic and real conversation was amazing she is very dope. Highly recommend Candice and this Cookie Cutters. Candice is amazing and we will definitely keep coming back. Thank you.

Comment

Visit overall was great. Haircuts and stylist were great. Younger brother is far from easy when it comes to haircuts & she did a great job. Receptionist position seemed like they could benefit from some customer service training but was not rude or foul in any manner. Also, I don’t know what variables could be in play with their day or life and maybe it was just an off moment or day. Great job and we will be back 👍🏼👍🏼

Comment

This is the second time my son has gotten a hair cut here and the first time it was an uneven cut around the edges. My son does not like trimmers so the stylist must not know how to cut with scissors. However despite that we are new to the area and I bought a gift card for 4 hair cuts. So I went back this time and made to sure to schedule with a different stylist. She was nice and more inviting than the first stylist we had but cut his hair too short. I asked for a trim around the ears and neck and a slight trim on the top. She just kept hacking away at his hair. At one point I thought about tell her to stop but didn't want his hair to be uneven. He has curly hair and again didn't want trimmers we needed a scissors. She Even got the thinking sheers out and he is young so I hope she didn't cut all his curls off. I left that place upset and the stylist at the check out miserable she didn't offer my son a lollipop or balloon. I was so hangry about his cut which is also uneven in the front, I paid and left. I won't be using the rest of that gift card or returning I'm beyond frustrated and upset about my sons hair, let alone the check out stylist. The lady Dominique that cut his hair was friendly and patient but she did not listen to what I wanted and or do an even cut. Yes he has curly hair but she nearly cut all his hair off so you can clearly see it's not even.