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Cookie Cutters-Chesapeake, VA


Cookie Cutters-Chesapeake, VA (1481 reviews)



940 Cedar Rd, Chesapeake, VA, 23322, United States

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You can book at Cookie Cutters-Chesapeake, VA Chesapeake online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Chesapeake, VA staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows. If this doesn’t make their haircut experience happy, our stylists are equipped with all the tools, suckers, and balloons to put your child at ease through the entire haircut experience. Stop in and Discover How Much Fun A Haircut Can Be!


Reviewed by 1481 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Chesapeake, VA were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Service Quality & Prof. Advice

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Opening Hours

MON 9:30 AM to 7:00 PM
TUE Closed
WED 9:30 AM to 7:00 PM
THU 9:30 AM to 7:00 PM
FRI 9:30 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 3:00 PM

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Packages


What our customers are saying about us

Commented reviews only





05 Oct 2019
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25 Apr 2019
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12 Jan 2019
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Comment

The girl that was working the desk did not greet us upon or arrival and when I approached the desk she continued to do what she was doing on the computer before even looking up. 15 minutes past my appointment time I again approached the desk and she finished counting money for another minute or two before she looked up at me. I asked her if the appointments were running behind and she finally told me yes. Later during my son’s great haircut with the amazing Ms. Shea, the desk girl was folding towels and a mom and son walked in and approached the desk and the girl looked and continued folding her towels for a bit before going to the desk. This is very different from the desk service that I normally have. On another note, I was so happy to see Ms. Shea again. I have tried other stylists but am always happy with Ms. Shea, as well as my two and a half year old son. She is what Cookie Cutters is all about!

Response from Cookie Cutters Haircuts for Kids

Thank you for your review and for coming to see us. I'm sorry to hear about your long wait and your experience with our receptionist. I will talk to her about this so that this doesn't happen again. Sometimes some haircuts take longer than what we anticipate and we might run late with our appointments, however our receptionist should have greeted you and kept you updated on the wait time. Again I'm really sorry about this. I appreciate you letting us know as this helps us make improvements. We are glad you had a great experience with our stylist and we look forward to seeing you again.

Posted on 14 Jan 2019



Chesapeake
27 Jan 2018
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Comment

I think that the customer service could have been a little more personable but the stylist was very nice. I am a frequent hair donor and would love to see them partner with wigs for kids. Overall it was a pleasant experience and will take my kids back.




17 Nov 2018
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25 Jul 2024
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Comment

Kayla is fantastic. She is patient, she knows exactly what I want for my son's haircut. She is friendly and she takes care of things. Anytime I scheduled a haircut, I make sure to schedule it with her. I trust her with my son's hair.


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