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Cookie Cutters-Colorado Springs, CO (Briargate)


Cookie Cutters-Colorado Springs, CO (Briargate) (332 reviews)



9697 Prominent Point, Ste 124, Colorado Springs, CO, 80924, United States

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You can book at Cookie Cutters-Colorado Springs, CO (Briargate) Colorado Springs online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Colorado Springs, CO (Briargate) staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers, and balloons to put your child at ease through the entire haircut experience. Stop in and Discover How Much Fun A Haircut Can Be!

Reviewed by 332 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Colorado Springs, CO (Briargate) were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 7:00 PM
THU 10:00 AM to 7:00 PM
FRI 10:00 AM to 7:00 PM
SAT 10:00 AM to 5:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

Payment method Payment method Payment method
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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

Brands Stocked


What our customers are saying about us

Commented reviews only





28 Dec 2020
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Response from Cookie Cutters Haircuts for Kids

Thank you for visiting Cookie Cutters Haircuts for Kids. As you had a great experience we would be much appreciative if you left a review on Facebook, Google, or Yelp so others can see how we make haircuts fun for kids and stress-free for parents. We look forward to your next visit.

Posted on 29 Dec 2020


29 Dec 2020
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Comment

Paying another $9 to have a terrible haircut fixed is absurd. We won’t be returning.

Response from Cookie Cutters Haircuts for Kids

I am sorry to hear about your dissatisfaction with the haircut the other day. We strive to provide great service to all our customers each and every haircut and want all of our clients to look and feel good when they leave our salon. I want to apologize that you did not receive this during your recent visit. We offer a 7-day guarantee on our haircuts and you did not contact us until after that timeframe to get it fixed. We ended up charging you a smaller price as we did more than fix the haircut to make it all look good. and you did not visit or contact us within the 7-day policy by almost a week. I want to thank you for selecting Cookie Cutters and based on your response to the stylist that cut your son's hair the last time, you were very pleased. Sorry if you will not be retuning again, but our 7-day policy is very fair and if you would have contacted us during that time we would have made arrangements if needed with you.

Posted on 03 Jan 2021


30 Dec 2020
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Service Quality & Prof. Advice
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Response from Cookie Cutters Haircuts for Kids

Thank you for visiting Cookie Cutters Haircuts for Kids. As you had a great experience we would be much appreciative if you left a review on Facebook, Google, or Yelp so others can see how we make haircuts fun for kids and stress-free for parents. We look forward to your next visit.

Posted on 30 Dec 2020


02 Jan 2021
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Comment

My husband scheduled an appointment for him and our son. He arrived early, called the number, spoke to a female who told him to enter the store in 10 minutes. When he did, a smaller white female with long hair asked who he was and said because he is late, they would only be able to complete one appointment. My husband informed her he called before his appointment time and she argued with him, telling him he never called because his name was not checked off as calling to check in. First, arguing with a customer is completely I appropriate. My husband informed her he called and the unfriendly employee asked the other employee if he called and this nice employee said he did and she forgot to mark him as checking in. The unpleasant employee walked away, did not apologize at all. 2 days later I brought my daughter in for her hair appointment and there was a smaller white female with long hair present who had a very unpleasant attitude with customers and the other employees. I did not receive her name but I imagine the employees and she know who exactly who I am speaking about. Her attitude made our experience uncomfortable and made my husband and sons experience extremely uncomfortable. I hope management has a word with her about proper customer service. The other employees were very pleasant and the haircuts were very good.

Response from Cookie Cutters Haircuts for Kids

I am sorry to hear about the ordeal. Thank you for brining this to our attention and we will make sure to address this with the stylist you mention. We did have time to conduct your husband's haircut, but he refused even after multiple times asking. We thank you for your continued support to our salon and as I stated will address this with the stylist you mentioned. We hope to see you again soon and hope to hear your experience is a better one the next time.

Posted on 03 Jan 2021


02 Jan 2021
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Comment

Everyone is always very friendly. Ms. Tasha cut my son’s hair today and she was very kind and professional.

Response from Cookie Cutters Haircuts for Kids

Thank you for visiting Cookie Cutters Haircuts for Kids. As you had a great experience we would be much appreciative if you left a review on Facebook, Google, or Yelp so others can see how we make haircuts fun for kids and stress-free for parents. We look forward to your next visit.

Posted on 02 Jan 2021


03 Jan 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Response from Cookie Cutters Haircuts for Kids

Thank you for visiting Cookie Cutters Haircuts for Kids. As you had a great experience we would be much appreciative if you left a review on Facebook, Google, or Yelp so others can see how we make haircuts fun for kids and stress-free for parents. We look forward to your next visit.

Posted on 04 Jan 2021
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