Cookie Cutters-Orem, UT (896 reviews)

Comment

I was helping my son’s hairdresser and walked back over to my daughter. She was getting her hair cut. The lady had already asked for length and style and had gotten my daughter’s hair wet. As she was cutting, I noticed my daughter had a welt and black smudge across her left cheek. I asked her what happened. My daughter said “I don’t know”. The hair dresser didnt say a thing. The only thing I can think is the black comb had something or my daughter rubbed her cheek from touching the car. The welt I’m not sure where that came from. As she finished the haircut the red mark/welt slowly went away, so I know it had happened recently from getting into the car. Unsolved mystery! It was just frustrating that the hairdresser didn’t say anything.

Comment

This was my toddler’s 3rd haircut. He sat still and only leaned away once because the girl did not warn him before she turned on the blow dryer. He really sat still during the haircut. Never cried. The haircut is cute. I’m scoring low because my son said “ow!” when the lady cut behind his ear. I was there the whole time! I can understand if a child is moving and fighting the haircut that they may accidentally get cut. My child sat still and still got cut! The girl did say sorry but I think she was more embarrassed more than anything.

Comment

My son hates sitting still and hates the vibrations of the razor but our son was actually pretty still and only cried the last couple minutes which is a huge improvement from any of his other haircuts! The person giving him a cut was sooo patient and so sweet with him. As a mom I understand how easy it can be to get frustrated especially when your kid won’t sit still and something that normally takes 5 mins can turn into half an hour but she let him be curious and was patient with him! She cut it exactly how we wanted and styled it so cute for him! Seriously so impressed with the results and wish I would’ve caught her name cause she was amazing and deff deserves recognition!!

Comment

Sarah was amazing. Loved the cut, great experience

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We had an appointment and were called back, my child was seated and ready to go and then we were told never mind-- it was someone else's turn. We had to wait longer for both my children, when we were on time and checked in. When I thought my second child was up to have their hair cut-- we were circumvented by someone else who had the same appointment time and had requested a specific stylist. There were multiple people who asked us if we had checked in-- and I kept saying "yes" -- the communication between stylists was poor and I was really disappointed by this experience. We have been to Cookie Cutters multiple times-- this was just an overall poor experience.

Comment

McCall is the best!! We have been to high prices barbers and have NEVER had a cut as good as she gives-- she is THE BEST!!!