Cookie Cutters-Orem, UT (896 reviews)

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Not happy with the haircut whatsoever. The cut was not what I asked for but the worst thing was the hair wasn’t even. My sons head had short hairs and long hairs as if the stylist didn’t cut evenly. The girl must be a newbie because she didn’t do a good job.

Comment

Extremely frustrated with our visit today. I waited over 45 min, when I had an appt, to finally get my son in the chair. I understand sometimes they get behind, but that's also poor management to me. A lady that I was also waiting with mentioned she had an appt. at 11:40, AFTER mine, but still she still went before my son. So, just because she happened to show up before me, and I was NOT late, she still went before me. I am sorry, but there is absolutely no point in making an appointment, if I am going to be waiting that long. I will take my business somewhere else, as I can't sit there waiting for that long, for a simple 15 min. cut, especially with 3 kids. cut. I feel bad for the stylist because I didn't leave her a tip, and I don't think it was entirely her fault, since you have a receptionist..But I am mad that I even paid for the cut.

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Haircuts are always pretty terrible. It’s the only place my kids will sit still but I wouldn’t recommend it if you want a good haircut.

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This was my 2 year old’s first haircut. When the stylist put him in the chair, she almost started cutting without even asking me what she was doing or how I wanted it cut. I showed her a picture and described what we wanted and she just started. The final product looked nothing like the picture. The sides were uneven and there were several long hairs left. I feel like we need the haircut fixed, but I don’t want to go back to the same salon for a fear that I still wouldn’t get our desired result.

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Honestly we were so excited to come and get my son’s first haircut and it did not go well. Mostly because he got super nervous and wouldn’t stop crying but the girl who cut his hair wasn’t super nice or accommodating. She wasn’t sweet with him and didn’t try to help him feel better. Which was a real bummer because he’s traumatized now. His hair looks good but overall the experience was not good.

Comment

Quería que mi bebé tuviera un trato más personalizado.