Cookie Cutters-Orem, UT (896 reviews)

Comment

It was crowded and we waited 20 min past our scheduled time. Would’ve been nice if they mentioned at check in that they were running late. But they were fast and efficient

Comment

Be sure to get someone who has previously and successfully done the hair cut you are wanting. If you book online and want a shampoo make sure to say so when you arrive, they may need time to clean brushes and cushions off the shampoo station, or if you choose to forego making them do that, be sure they don't charge you for the shampoo you never received. Even with a tv show to watch kids have a limit of sitting there and an hour reaches that limit so I wasn't about to point out the issues I saw in her cut, though I do give the owner credit for getting it better evened out between his own customers.

Comment

I've been satisfied in the past, but this time, my daughter's bangs really don't look very good at all. It looks like a very amateur job. :-(

Comment

This is the second time that Nancy has cut his hair and she has done a bad job. He is supposed to have a fade and a finger length at the top but the cut does not look the best she basically chopped off the corners . My son complained about the following things and she was dismissive for the most part. “She is cutting too fast” and it was rough for him The neck cover up was too tight and he said that twice, I had to get up and do it myself It hurts behind the ear where she was going at it with the machine and it was already pink The blowdryer is too hot and he kept saying g that the. Finally stopped and said she would make it less hot but it took her a while Sometimes she was dismissive to his comments so I had to ask her. I am not the kind to leave bad reviews but if she’s going to work with little kids she needs to be softer and more attentive to their comments and not be dismissive. I have gone to the cookie cutters in south Jordan and they’re amazing but Orem , they need to be trained more. You have lost a customer in this location.