Cookie Cutters-Perry Hall, MD (2014 reviews)

Comment

Sabrina was visibly irritated with her job this morning. She didn’t show any care towards my oldest when I mentioned he has a very sensitive scalp. She continued to shave his head very hard and fast to the point where he said ouch many times. She also butchered both of my children’s hair to where if I had said something she would’ve used more force to fix it and I wasn’t going to have someone who was already mad continue to cut my children’s hair. And yes both of my kids had their hair cuts by her and she was the same with my youngest. She wasn’t the normal pleasant hair person we get at cookie cutters so we were very disappointed with the service.

Comment

Denise did not follow my instructions at all and gave my son a terrible cut. I spent over $35 after tip. I asked her to fade the sides and leave the top longer. She took clippers to his whole head and basically gave him a crew cut with some slight fringe on top. I also asked her to side part his hair and leave the right side a little longer than the left. She cut it call one length and it looks like he has bangs now. I will not be returning after this terrible cut. $35 is way over priced. No reason a kids cut should be more than $25!!!

Comment

Provided stylist with a photo after our last haircut didn’t go as I had asked. Looks nothing like photo shown.

Comment

I felt the front staff was very friendly. However the person who cut my daughter bangs did not want to turn the TV on because it was a quick visit. This then lead to my daughter not being able to sit still and hang on to me during the appointment because she was not getting what she wanted. In the end her nags got trimmed too short. I would recommend just keeping the tv on whether is a quick visit or whether she could see it or not. Just make the child comfortable and the parent comfortable. It's a lot of effort to get them there and this is why we wait a very long time to take them for hair cuts.

Comment

Bonita cut my son’s hair. She was very kind and accommodating of my son’s apprehension to getting his hair cut. She asked me how I would like it cut and I explained “short on the sides and long on the top.” As my son was on my lap and I had trouble seeing how his cut looked, it was not until after she was done that I realized he his cut was a smidge longer than a buzz cut all over. Not what we were looking for but nothing I could do once it was cut. She is the first that did cut and then ask if it was short enough or if it should be shorter.

Comment

I’m unfortunately very disappointed. My sons hair looks horrible. I could of done this hair cut at home. His appointment was the November 19 at 1:30pm. My husband asked for short hair and she didn’t do that in the slightest. His face looks boxed in by his hair. I just honestly don’t feel like it was worth the money and drive for his hair to look the way it does. My husband said the stylist advices him not to go shorter in the front but we specifically wanted it shorter in the front. We drive about 30 mins to this location because we enjoy the service that’s provided normally.