Cookie Cutters-Perry Hall, MD (1934 reviews)

Comment

I will not come back to this business. I hated the way the stylist spoke to my son. He was nervous about the noise that the clippers made. Rather than taking 30 seconds to talk through it, she told him, "You're too old to be acting this way." As if that wasn't bad enough, the haircut she performed was terrible. It was much shorter than what I requested. I have been to this salon before with no issue, but I will NEVER come back after the way she spoke to my son. I will actively tell other parents not to come (after I had recommended Cookie Cutters previously).

Comment

We didn’t see our normal stylist due to traffic and running late so we saw who was available and that was a mistake we won’t make twice. My sons hair looks terrible I should have just waited and rescheduled.

Comment

Won’t be back. Very disappointed.

Comment

We have been using the Perry Hall Cookie Cutter location for three years now. We always had great friendly experience. I have always written great reviews. Even with Covid the safety measurements were upto par. However employees make or break the business. Our today’s visit Sept 16,2020 was so below average I can’t wrap my head around it. From beginning to end we felt like we were not welcome. The hair dresser didn’t make any effort to talk to any of us. Not even to her 5 yr old client. She kept pushing her head on sides or down wherever she needed it for the hair cut but didn’t speak to the child. When I started using my words to give my 5 yr old directions the hair dresser said few words in a tone you don’t want to use with your customers. The hair cut is horrible. When I told her that they are little bit longer then what I originally asked for she started arguing with me. I will not be going back again. It is a shame to loose a customer with employees like her, in a time like this when many businesses are closing.