Cookie Cutters-Perry Hall, MD (1934 reviews)

Comment

I feel so bad for my son with the haircut he received today. It's nothing like I expected it would be and looks butchered and uneven in so many areas. It had some kind of gel in it and didn't realize how bad it was till we left. We had taekwondo tonight and many of my friends commented on how his hair looked and not in a positive way.

Comment

Not sure why we didn’t have a race car or plane this time. Our son did not have a good experience and our expectations were not met. Last time we came it was much better.

Comment

It seems once in awhile we have stylists/barbers who do not seem to be good with children. Particularly talking to them while they are getting their hair cut. It's important to reassure and talk to children. I only patronize Cookie Cutters because you are suppose to be better with children in this setting than adult salons. I left White Marsh location because they never seem to have any hot water for shampooing, but since the pandemic we are no longer interested in shampooing and just want a good cut. Sometimes we are placed with new stylists that are not very good with children and then others that are. Not so with this last experience. Good cut but not so good with helping Chris feel comfortable and talking him through the process. Surprised that the price had increased and not sure how we are put with someone who asked if we are new customers since we have patronized the business for the last 2 years. After this experience we will not be returning.