Cookie Cutters-Perry Hall, MD (1937 reviews)

Comment

My grandson loves going to Cookie Cutters for a haircut. He has been going since he was 2 years old and he's 4 now. Nicole is our regular stylist and she is just awesome - she's quick and his hair always looks great. We have also had Ms. Keke cut our hair and we love her too. I also have my hair cut there too and I am very happy with both Nicole and Keke as stylists. My hair is very short and I am fussy about how it's cut. They do a great job with my hair too and it's very convenient that they have a place for my grandson to play while I get my haircut. So easy. No stress! Highly recommend this place and these stylists!

Comment

I have been taking my toddler to Cookie Cutters for 6+ months. He generally does not enjoy haircuts, will often resist and become tearful. We have had some successes in the past with different stylists and approaches. Unfortunately our experience today was by far the worst one we have had. We arrived early to allow more time only to find the front door locked. Once inside, we were rushed into a chair to start the cut. My son resisted and I physically had to redirect him. I reminded my son multiple times to keep his mask on, helping pull it over his nose and mouth. However, at one point, the stylist told my son she would stop the haircut if he couldn’t keep his mask on, and expressed frustration that he was tearful and crying. This stylist proceeded to physically put his mask over his face while he was sitting in my lap, which made my son even more upset. Ultimately the stylist shared she had spent too much time with my son and this was going to make her behind schedule for her next appointment. We ended the cut and my son calmed down enough to play on the playground. While paying, I learned that our stylist did not have an appointment following my son and she actually had a break in her schedule. Overall, I felt the experience was disrespectful and not something a young child should have to endure, especially at a hair salon specializing in kids cuts.

Comment

Lori was so patient with my little guy that was crying through his whole visit. His haircut turned out great!