Cookie Cutters-Cottonwood Heights, UT (966 reviews)

Comment

Everything feels old, like it needs an update. I wasn’t planning to have both kids hair cut at the same time. One was an infant so I had to stay with him and I wasn’t super comfortable with that but wasn’t given an option and wasn’t told when I scheduled.

Comment

I love the service, recognized the popularity, and was satisfied with my child's cut. But I think CC charges too much for kids cuts. I'll go back, because I liked the work done. But the price means I don't go back nearly as often as I would were the services more economical.

Comment

Always happy with the stylists here. They've been cutting my kids hair for about 4 years and always do well despite the bad days/phases that my kids go through.

Comment

My expirence at cookie cutters was fine. Staff was not overly friendly with me or my child but not rude. Tried getting advice on how to do his hair but couldn't get anything out of our stylist.

Comment

Usually a good experience, but this time my mom took my girls in, gave specific instructions and even showed a picture in the beginning and then again as she got ready to start cutting. My 12yr old daughter wanted what I can only best describe as a backwards layered A-Line, so it's shorter in the front and longer in the back. Instead, the lady cut her hair short in the back and long in the front. My daughter is moderately autistic and didn't know how to handle this while there, watching her hair be the complete opposite of what we asked for. My mom was working with the lady doing my younger daughter's hair, then checked on my one that got messed up, but by then it was way too late. My mom tried to ask my daughter if she was okay with what the lady was doing but she couldn't even speak - later she told me that she was afraid she was just going to cry in front of everyone if she said anything - and it sounds like it was too late by then to get the cut that was asked for, as the back was already chopped off. Well, after they left my daughter spent days crying and stressing over her hair until we could get her hair fixed somewhere else. There was no way I was going to be able to get her back to Cookie Cutters, and none of my girls will be going back there again. I don't know what this lady was thinking. While I won't say this to my daughter, her hair looked ridiculous - what she ended up doing wasn't even done as just a normal A-line, the front is about 6" longer than the back. Just very disappointed, especially after how much they described what my daughter wanted and even showed pictures, and we even made sure she didn't pick out a difficult cut - it was really just supposed to be like a backwards A-line, with the front being shorter than the back.

Comment

Both the girls that did my son's and my daughter's hair were great.