AALAM The Salon - Frisco (1113 reviews)

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I felt like I was constantly being upsold and had to ask “how much is that?” constantly. Maybe they are going for an “a La carte steakhouse” approach but it comes off as a “shady nail salon”. Will not return.

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I received a partial highlight and cut service (should have been just a trim). I was not only incredibly over charged ($165 for a cut???), but I was also there for FOUR HOURS. That is unacceptable. Additionally, I am so disappointed in how my hair looks. The color is so light it looks nearly white. I look like I aged 10+ years and every time I look in the mirror I am so upset. I'm even more upset that I paid nearly $400 for my hair to look terrible. Especially when I used to get my hair done in Southern California for HALF the price and it looked and felt amazing. I was hoping this would be my new hair salon, but after this visit in which I was there for 4 hours, paid almost double what I usually pay, AND my hair looks so terrible, I will never come back.

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Even thou I showed the stylist pic, she didn't perform the job right. The color looks too dark than what I showed in the picture

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i came to this salon as a recommendation from a friend (she never been). worst mistake. the hair color was so awful, completely not what we talked about. i feel like they were just trying to make money off of me. she recommended a color correction (150/hr!!!!) and i said no because my hair is thin but i have a lot of it. it would be completely damaging. as the color was setting in she was concerned the color wasn’t taking and suggested to BLEACH my hair. again, i refused. the color sat in my hair for at least an hour so of course when i get to see myself my hair is bright orange at the roots and a more reasonable red at the bottom. haircut was amazing, probably the only saving grace here. the manager said he could fix it but i was like.... look theyre trying to put a whole bunch of chemicals in my hair that’s damaging why would i trust that you’d make it right? after walking out of the salon in tears i called to speak to the manager to try to just get a refund. not a difficult task to do. the manager was rude and seemed like he was laughing at me. he finally agreed after arguing that i go up there. i asked for a card reversal but nope. he said he doesn’t do that. after sleeping on the situation i decided to just let my $188 (i was told services was 150? i only noticed when i looked at my bank) just go to waste and pay another professional to fix it for me. at the end of the day, they’re people and i get it but where was the customer service?

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Stylist dont get to know you at all.she just started to do her work and I was going for a light brown highlights end up with same highlights (darker than light brown and yellowish) and an awful blow style. I thought it was a high style salon and they will know what to do but not really. Pay $300 for a service of $150 in other hair salon.