AALAM The Salon - Frisco (1113 reviews)

Comment

Not worth the money of $150 for the haircut. Never received any advice about how it should be nor the finish I am looking for

Comment

I previously had my hair cut done here with Odessa and had a wonderful experience I decided to come back for a consultation for hair color which I regret. I felt like I was an inconvenience to Sherry seemed like she didn't really want to help me I was confused on what I wanted I had some pictures but seemed like she didn't really want to give her full input it was very basic and very much down to the point like well that's up to you.I completely get it at the end of the day it's my decision but there are some things that hair stylist know terminology wise and some things clients do not know it would have been nice if she was a little bit more friendly helpful kind and was willing to show me some pictures to help me out.

Comment

I was pleased with the results of my appointment, however the customer service experience was quite disappointing. I was ridiculed quite heavily for not having great “ends” and not have a perfectly conditioned head of hair. I understand that as a hairstylist it is your job to be honest with the client, but I have never felt so personally attacked as I did at my appointment. I have been getting my hair done since I was 13 and whenever my hair needs a cut or maybe a deep conditioning, the stylist has always been honest but respectful. This was an uncomfortable and disappointing hair appointment.