Cookie Cutters-Spanish Fork, UT (833 reviews)

Comment

Hair stylist didn’t seem to know what she was doing. We asked fora simple faux hawk and it took an hour to complete. My 5 year old sat quietly and watched TV the whole time so there was really no reason for it to take so long. The stylist kept asking me what I thought she should do and even brought in another stylist to look over her work. Her lack of confidence did little to make me confident in her abilities too. She also talked so quietly that I couldn’t tell what she was saying most of the time. I didn’t even get her name because she wasn’t wearing a name tag and I couldn’t hear her say it if she did. Unfortunate experience, but we may give it another try if we get a different stylist.

Comment

The 1st couple times I came here it was good but I feel now they rush though the haircuts. My son was cut on the back of his neck and under the chin. He was not moving alot. I also feel like the top is uneven. I gave a good tip but after seeing him all cut up I regretted it. I will go back to another salon.

Comment

We go here because my son loves the toy car he gets to sit in and watch a movie. But if it weren’t for that, we wouldn’t come back. The cuts are done very quickly and I always feel very rushed out even though there are never customers waiting and the place is empty. They don’t blow off all the extra hair like they should and it ends up all over my car, and I feel like the cuts are overpriced for a toddler boy haircut.

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The person that gave my son a haircut in my opinion did not do a good job. I usually leave here feeling so good about the cut but not today. The person was very timid and would not go shorter even though I asked her to do so about 3 times. Finally I just agreed that it looked fine because we had been there for 45 minutes. Not my best experience today.

Comment

I took two of my boys on Saturday. Our normal stylist was booked already so we chose another one. I had to fix both boys hair that evening. One of them was nearly fine, it just wasn’t as short as I wanted. I kept asking for a 1 on the sides or shorter and she kept going up in sizes, ending in a 1 1/2 and at the end I asked if she could please do the one and she just blended the bottom so I just trimmed his up at home. It was the toddlers that got messed up so bad. I must have ended up saying Mohawk 6 times during the conversation because after the first two times she still had it in a mullet, blending the sides and not cutting the back at all. I kept saying no, more like a Mohawk, like buzzed on the sides through the back, no blending, hard lines, and she still kept trying to blend the sides. I ended up just leaving because I felt like she was frustrated and I was frustrated. It wasn’t even straight through the middle, it was so crooked. We were so tired that night but I couldn’t even look at him it was so bad. My husband wondered maybe she doesn’t know what a Mohawk was and had only done mullets and that’s possible. It’s just frustrating to spend $50 on haircuts and still have to fix them. We normally see Michelle and she does a wonderful job.

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We have been going to this location for about 5 years. The last 2 time that we have been there we have had a stylist that has not been able to do a correct bang trim. We have been nice but it’s just been really bad and we have been to that the bang trim is not straight due to how the girls hair lays. We might have to look for a different place to go get our girls hair cuts.