Salon Rouge - Mishawaka (3952 reviews)

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Will never use online booking again. I should have called made my appointment. The color turned out and looks nice buts it’s not what I wanted and because you didn’t schedule enough time to color my hair the way I wanted.

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The last 3 times I arrived for my appointment I had a waiting time of close to 30 minutes. I was not happy with my last 2 experiences as I left the salon without the color I wanted. I am not one to switch salons easily so after my first experience, I took more responsibility for my own hair and took a picture to be clear as to what I wanted. I expressed that I was not happy with the color from the previous visit. Lets just say, I left the salon again feeling very disappointed and not wanting to return. My service was very expensive and was not worth my last two experiences. I am a professional and try my best to give my clients what they need. I did not feel my stylist cared or tried to please me. I did not get an apology for waiting so long, nor did I feel that she cared about satisfying me. I am visiting other salons for a better fit.

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Mixed feelings. My hair does look nice. She got the part and the length right. And she seemed like she was taking her time to really do a good job. But. I asked for lots of layers. I showed photos of people with many layers. And in the salon I thought, well, my hair is just laying so flat I can't even see them, but she tried. Because she was meticulously cutting stuff, which doesn't seem necessary for a straight across cut. And I thought I'd just style it so they could be seen. But now that I'm home and can see it up close. It really is just the one layer. So, it looks nice, it's just not at all what I asked for or wanted.

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I have been crying ALL night! I showed the gentleman a picture of what I wanted and I got NOTHING of what the picture looks like. I keep the same hairstyle (LOB) for the past 2 years the length just varies. I said I DIDNT want layers but oh look there are layers. He took the picture I showed him and threw it out the window and did what he THOUGHT it was. I could have made due if there were no layers. I just cannot stop crying. My hair is so short and these layers BLOW! My hair doesn't grow fast AT ALL so I am stuck like this for a long time. I won't even do family pictures which were scheduled in a few weeks. I should have just waited for an apt with Ally who cut my hair the last time when I got my hair colored. Nothing can be done to fix it now. Extensions but I don't have that kind of money. I'll just cry until my hair grows out more. He was a very sweet stylist yes but what we talked about was not what is on my head I HATE these f$@?*ng layers! They don't do ANYTHING! 😭😭😭 The photo is what I wanted. I have spend $500+ there which is hard for me to come up with and thought I found my new salon but now I feel like I'm back at square one. 😪