Salon Rouge - Mishawaka (3952 reviews)

Comment

I love the salon, it's definitely the best in the south bend area. I like that I can get online appointments. Everyone is very friendly and professional. Great hair products. However yesterday during my appointment I noticed that it's a little dirty. There is hair in the corners of the room, dirty brushes with hair at different stations, even brushes laying on the floor. I hope these brushes are not used on our hair without cleaning them.

Comment

I have gotten my last few hair cuts at Salon Rouge and I have had great expetiences with Diana. She did not have any open appointments so I scheduled with anyone and was put with Madeline. I had a terrible experience. She seemed so nervous about cutting my hair. So nervous that I asked her if she felt comfortable and she said, "no." I believe she meant no, I do feel comfortable but all she said was, "no." I was started to feel so uncomfortable and worried about her cutting my hair I almost asked her to stop so I could leave. I told her I did not want my hair styled and she used the blow dryer and some product to style my hair. I also came to my appointment with my hair naturally wavy and showed her pictures of the cut I wanted. After she washed my hair and started to cut my hair was curling and she asked if I had wavy hair. I felt as though she was not paying attention and that she was extremely nervous. Those are not quailities that make me as a customer feel seen and understood.I love your salon but just had a frightening experience.

Comment

I didn't appreciate my 35 minute wait time and I had a scheduled appointment.

Comment

Everyone at the salon was very nice, and the location was great. However, my hair doesn't look like the reference photo I brought in. The stylist I had said she never had done a pixie cut before and I should have just cancelled at that point. She did a poor job and called in a more experienced stylist to fix it. She made it look much better, but when I got home and looked in a close mirror I realized how off it is still. I regret not leaving when I found out she didn't know how to do the cut.