Cookie Cutters-Lutherville, MD (1969 reviews)

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Took my son for his very first haircut today. Christen was wonderful to work with and very accommodating. Everyone was very friendly and inviting; while keeping safety in mind. Thank you for making our first haircut a pleasant experience. We will return to work with Christen again.

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We started to bring our son there since his first haircut on his first birthday. We have always used Sabrina. She has always been great with our son and us as well. She always does a good job with his hair and his whole experience. This time when I went in I was alittle upset at the front desk person. I always schedule my appointments online with the same person around the same time. Apparently this time they didn’t see our appointment I made online. The front desk person asked our last name and found us but did not find us with Sabrina. That did not make sense since you tell us she already had an appointment at 915. I told her we were not going to leave so I guess that’s ok. Sabrina much of heard of talking and came over to talk to the lady. I don’t know what she said but she then had called us over. She is awesome!!!

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We love coming to Cookie Cutters - Kiki is the best! Both our kids love it and the cuts are great value. We have no criticism of any kind for the wonderful stylists. However, yesterday was concerning due to crowding inside and lack of mask usage by other kids. Throughout the pandemic, Cookie Cutters has has been good about scheduling appropriately so that there is, at most, one other family inside. This was not the case yesterday, however, and therefore multiple families were waiting in the waiting area. Further, mask usage was not being enforced; a screaming kid without a mask puts off a LOT of respiratory droplets at high velocity into the air. I know everyone is in a tough spot, but it made me really rethink coming in the future as long as the pandemic (and higher-contagion straints!) are in circulation, or continuing to recommend to friends as a safe option. Please revisit your scheduling strategy and safety protocols to ensure safety and comfort.

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The worst haircut ever. I can cut better than this. We used to have Brittany and she was very good but our most recent visit was awful. I have to take kids elsewhere to fix what they did. It does not seem the lady who did it had ANY training doing this.

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Everything was amazing! We love Sabrina!

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We love Sabrina. She always does an amazing job! My little kids love going and we’ve never had any issues with tears.