Cookie Cutters-Lutherville, MD (1969 reviews)

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An absolute pleasurable experience. Denise and Sue were ver busy today and yet still made the experience for two young children great! Thank you very much.

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While we love coming and getting haircut there it is frustrating to have an appointment and consistently be seen 15-20 min past our scheduled time. I would suggest scheduling in 30 min increments instead of 15 so you’re not constantly running late. That being said once we are seen I’ve liked all the stylists who’ve worked with us and they do a good job with my sons hair.

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Friendly staff! The kids love coming here for haircuts and playtime. And the Haircuts always turn out great!

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Very pleasant and friendly experience for my daughter first cut!

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When I get a 2:30pm reservation I expect a 2:30 not 3:09 because the front desk allowed a 15 minute late family go in front of us. Look I understand being late but 15 minutes and still getting served before folks who got their before them is just poor poor service. Maybe the manager didn’t want to lose a family of 3 for a family of one, which is discrimination to us with one child. It was explained to me there were MULTIPLE late families in front of us and that the manager had spoken to the owner “many times” about her late was policy but at that point I was done. I’ll nevr come back. Oh yea and the cut was shit! Alex F

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We have usually loved our service but this last haircut turned out terribly and our son has school pictures this week.