Cookie Cutters-Scottsdale 101, AZ (2892 reviews)

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Worst haircut yet. She didn’t use the spray bottle with water, she didn’t style it at the end, it was a complete waste of money. I have had other stylists that were decent, but at this point I’m so fed up with the inconsistency I won’t be going back there again.

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Our experience felt rushed. My son wasn’t in the chair more than 5 min and he was complaining that the stylist was rough and hurting him. Stylist was not patient and was scolding my son for moving. We did not get the cut we asked for. We just got a haircut that she wanted to do. Likely our last visit to this Site.

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Took both my sons in for a haircut. They both have gotten the same haircut the last few times both the same as the other. My oldest sons hair was longer on one side so we went back the next day after thinking we could style it and it would be OK. The stylist was told we wanted the same haircut on both boys and we would like it evened out to look like his little brothers, she said she cut it that way intentionally and it was the style she was going for and there was nothing to fix. She called it a hard part. When we got home I did my best to fix it. Weather that was the haircut she was trying to do or not it's not what we wanted and she should have just evened it out when we were there. We will not be returning

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I went to Cookie Cutters Scottsdale location for my daughter Swastee’s haircut. Carly did haircut for Swastee, she was very rude and unprofessional. She said she doesn’t have time and had to attend other customers in between our daughter’s haircut. Overall it was a disappointing experience, not visiting again for sure. Also, won’t recommend it to others.

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In terms of service this was the worst haircut experience hands down I have ever had. The stylist cutting Isaacs hair was TERRIBLE with children. She had no chemistry with him or myself as a parent. She gave no directions and blamed everything everything on Isaac and ourselves and not her terrible ability at dealing with a child. At one point she literally ELBOWED ME IN THE CHEST instead of saying excuse me when walking around me. She did not apologize for this at all. I want to be contacted about this so I can know what her name is so I can make sure I NEVER REQUEST HER AGAIN. I do have to say that all my other experiences at Cookie Cutters have been great but this experience truly makes me question if I will return. - Chance Moyer

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This was an awful experience. I made an appointment and was 10-15 min early. We were standing there as they literally took a walk-in and had us wait until 10 min after our appointment time. Then the manager gives us a $2 discount for a $25 7 min haircut. We won’t be back.