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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2892 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2892 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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27 Feb 2021
Overall Environment Care

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Ultimate Question (Referral)

Comment

My son had long curly hair, I asked for a small trim, mostly his bangs. Most of his hair were cut off and all his curls. Very unhappy with the end result, his curls will probably never grow back now.

Response from Cookie Cutters Haircuts for Kids

We are sorry that you were not happy with your son's haircut. Our stylists strive to give the best results by consulting with the parent on what they are looking for. We would like more details on your visit if you could please call us to discuss 480-419-2900. Thank you.

Posted on 03 Mar 2021


17 Nov 2024
Overall Environment Care

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Ultimate Question (Referral)

Comment

Not sure if we will come back. The child wasn’t happy and little to no effort was given to comfort the child.

Response from Cookie Cutters Haircuts for Kids

We're sorry to hear that you were not pleased with your visit. We do take our reviews serious and would like to hear from you about the speciifics of your visit including your stylist. We are known for our caring and patient stylists so specific information would be appreciated. Thank you. 480-419-2900

Posted on 18 Nov 2024


19 Jun 2021
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Ultimate Question (Referral)

Comment

We arrived 5min early to our appointment but were told that we were 10min late. We were advised my daughter wouldn't get a shampoo due to being late. We presented the confirmation email of our appointment which proved we were 5min early. The staff did not apologize and were rude. The stylist who attended to my daughter was great however. If you make a mistake that's fine - own it and move on. We will not be returning.

Response from Cookie Cutters Haircuts for Kids

We appreciate your review as we strive the highest and friendliest customer service. We would appreciate you calling us so we can get your daughter's name and note who you interacted with so to address this directly. We would also like to offer you a complimentary service when your daughter is ready her next cut to deliver the customer service we are known for. Thank you. 480-419-2900

Posted on 20 Jun 2021


04 Apr 2023
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Comment

Had to wait 20 minutes for the appointment and the place was empty. Annoying because you text me at 4:30am to confirm my appointment and wake me up. Also was supposed to be $23 Tuesday cut and the lady said she didn’t know how to ring it up so charged me full price. It a good experience compared to previous ones.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feeedback and we are sorry we fell short on providing a good expereince for you. We are training new staff but you should have been givent the option to have another stylist provide the services in order to be seen more timely rather than wait for your requested stylist. We can also note your account for the discount and apply to your next services. Thank you.

Posted on 05 Apr 2023


11 Apr 2021
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Ultimate Question (Referral)

Comment

Maria was not helpful with our 2 year olds haircut today. They were very busy and she seemed to just be in a hurry to get us out. She blamed his head movement for taking a chunk out of the back of his hair. She also cut his bangs all uneven and he looks like Lloyd Dobbler from Dumb and Dumber. When done all she said was “sorry” and shooed us along to the check out to get her station ready for the next person.

Response from Cookie Cutters Haircuts for Kids

We are sorry for your experience yesterday as we strive for the best customer service and desired haircut results. We see that you have been a customer of ours so please come back in for a complimentary visit when Miles is ready for his next cut. Thank you for your business.

Posted on 12 Apr 2021


18 Nov 2023
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Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My son complained of pain a couple of times during his haircut today which he never does. Also despite using the usual guard numbers, they must have had the clippers on it a long setting because his hair cut was not as short as usual and there was an entire side of his head that was not blended well. This is not what I expect from cookie cutters and for the price we paid.

Response from Cookie Cutters Haircuts for Kids

Thank you Kristin for letting us know how we fell short this visit as you are correct and it is not the quality we are known here at Cookie Cutters Scottsdale. We also appreciate you being a loyal customer! Please call us so we may have your son back in to get it right for you. Thank you again for your feedback.

Posted on 19 Nov 2023
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