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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2892 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2892 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

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08 Aug 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

The salon is very cute and designed to be kid friendly but I was disappointed by my experience. The stylist may have been having an off day. They were not friendly, compassionate, or patient with my young child during their hair cut. Also, they did not follow our request for type of hair cut. The other stylist in the salon at the time seemed friendly with her customer leaving happy and satisfied. We may have been unfortunate to have received an abnormal subpar session but after our experience I am not interested in returning.

Response from Cookie Cutters Haircuts for Kids

We value your feedback as we take great pride in giving the best customer service at our establishment. With that said, we would like to hear from your as to the specifics such as the stylist you had for your visit so this may be addressed and to offer you a complimetary visit when your child is ready for their next KidsCut. Thank you. 480-419-2900

Posted on 11 Aug 2023


19 Feb 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Very overbooked and crowded. Prices of salon items far exceed internet prices.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Our weekends are very busy so we suggest coming in during a week day before the after school rush for a less busy time. We also run various specials durig the week whcih you can find on our app. As far as retail prices, ours reflect the suggested price by our franchise system and could be more for some products based o freight and handling.

Posted on 21 Feb 2023


27 Feb 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

It feels like these people don’t understand special needs. No covid protocols, they just pretend on the phone. They don’t look professional either. Fake Nails that are over two inches long.. lol don’t poke a kid.

Response from Cookie Cutters Haircuts for Kids

We appreciate feedback from our guests so we would be glad to speak with you more about your concerns as they seem varied. We absolutely do have protocols including cleaning support staff for the stylists during our busy hours. Thank you.

Posted on 03 Mar 2021


20 Feb 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Didn’t have a great experience. The lady that cut my sons hair was new and didn’t have enough experience. The haircut was not what I wanted. I showed her a picture of the cut I had hoped for, but due to inexperience, she ended up having to keep cutting it shorter and shorter. At the end of the day, it’s just hair and it will grow back, however, when you make an appointment at a salon you expect to have an experienced professional cutting hair. I wish I was told prior to her cutting my sons hair that she was new.

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. All our stylists are experienced with kids but we do have that stylists are "new" to our salon. This same stylist had great reviews this week so we are sorry for your experience. Please fee free to chose the stylist of your choice for your next visit on our app. Thank you for your business.

Posted on 22 Feb 2022


09 Aug 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

We had an appointment Sunday at 11:30, we weren’t seen until 11:50. And the haircut didn’t actually start until 12. We weren’t too concerned with that, I get people run over their appointment time. But that was just the beginning. We thought the haircut was perfect at the time. She styled it very well and it looked adorable. However, that night when we did a bath we noticed his hair was completely uneven and his bangs are nonexistent. Not only am I extremely upset about this haircut but I told the stylist that it was a haircut for a very important photo shoot next week. I am at a loss on how to even fix his hair. I have attached a picture of his bangs which is the major problem. The top is very long, the back is completely uneven. I am extremely disappointed in the haircut. I will NOT be returning.

Response from Cookie Cutters Haircuts for Kids

We are very sorry you did not have a positive experience as we take pride in our high level of customer service. We strive to keep appointments timely and even build in non-cutting time between guests for the "new normal" COVID requirements. Unfortunately at times we could be delayed with taking care to keep our guests very safe. As far as the cut, we stand by our services and would be happy to have you come back in and get it right or refund the cost of your KidsCut. Please call us at 480-419-2900 and we will be happy to help you with these options. Thank you.

Posted on 11 Aug 2020


17 Mar 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I booked online and requested a specific stylist. When I got there we were seen by a different person. While checking out I was told that I had requested the person. Upon leaving I checked the confirmation that was sent to me and it confirmed I had requested the correct person. I am not sure where the mistake happened, but if it continues to happen I will not be returning.

Response from Cookie Cutters Haircuts for Kids

We are sorry that you were not seen by your preferred stylist as these appointments are tagged and kept with the appropriate person. We are training new staff so there may have been a mistake on this byt we would appreciate hearing from you so we can review the booking and make sure you have the desired stylist in the future. Thank you. 480-419-2900

Posted on 21 Mar 2023
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