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Cookie Cutters-Scottsdale 101, AZ


Cookie Cutters-Scottsdale 101, AZ (2892 reviews)



7000 E. Mayo Blvd, Ste 1085, Phoenix, AZ, 85054, United States

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Visit the Cookie Cutters-Scottsdale 101, AZ website


You can book at Cookie Cutters-Scottsdale 101, AZ Phoenix online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Scottsdale 101, AZ staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers and balloons to put your child at ease through the entire haircut experience.


We strive to provide a caring environment where we put both the child and the parent at ease.  Our stylists are skilled in cutting hair for all children, and provide that extra special touch for those with special needs. Not all children like to get their haircut, we are aware of this struggle and do all we can to make the experience one that they will want to have again.

Reviewed by 2892 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Scottsdale 101, AZ were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 6:00 PM
TUE 9:00 AM to 6:00 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 6:00 PM
SAT 9:00 AM to 6:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

What our customers are saying about us

Commented reviews only





08 Apr 2021
Overall Environment Care

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Ultimate Question (Referral)

Comment

I was told beforehand that this location would have everything available to blow dry and style my child's hair. When I got there she was taken to a plastic table with no mirror. NO BRUSH TO BLOW DRY HER! Not even the product to add and protect her hair from heat. I had to go to my car and bring in my stuff from home. How embarrassing! And the audacity the Mamager there to call me Lisa, stated that I didn't tip well for the visit. She was asking for more! She said $5 wasn't enough and if there was a problem I could've gone back. This is a disaster!!

Response from Cookie Cutters Haircuts for Kids

Our salon offers the very best to our customers and did so for your three children which was acknowledged by you when asked how your service was today. We provide quality hair services including styling with the proper products and tools every day. You are not welcome back to our salon.

Posted on 09 Apr 2021


09 Jan 2023
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

The person who cut my daughters hair was not friendly and did not do a good job at cutting her bangs. She left them super choppy

Response from Cookie Cutters Haircuts for Kids

We are very sorry that you were disappointed as we strive for best experience and customer service. We stand by the quality of our haircuts and you are welcome to come back in within 7 days to get any touch up or fixes needed. We also like to know who your stylist was as we are known for our friendly atmosphere and caring staff. Please call us at 480-410-2900. Thank you.

Posted on 11 Jan 2023


24 Jan 2022
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Response from Cookie Cutters Haircuts for Kids

We take our ratings very seriously so please call us to go over why you were not happy with your service as there were not any details provided. Thank you. 480-419-2900

Posted on 25 Jan 2022


22 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

This visit was my second time going there with my son. We had previously had a great experience there until today. Juana was the hairstylist assigned to us this time which she treated my one year old son unprofessional and can see her frustration towards him. She didn’t have any patience from the second she started the haircut by throwing her arms down continuously in a manner which I can see and feel her frustration to the point she would roll her neck to tell me he keeps moving. When I brought up my concern to her attention I asked her to have someone else cut his hair because he didn’t need to be treated that way, she still had a careless attitude, and a bit aggressive like she didn’t like that I spoke up. It was unacceptable especially being in a children's environment. I started taking my son there due to the fact it was specialized for kids and had good reviews but after today it changed my perspective on that location of Cookie Cutters. Overall I’m glad someone else stepped in to takeover her assignment which the young lady did an amazing job. I didn’t catch her name.

Response from Cookie Cutters Haircuts for Kids

We are sorry for your disappointing experience as we strive for the highest quality in both service and haircut results. Your stylist is highly requested so it was surprising to hear that you were not satisfied. Ely finished your service and we are glad to hear you were so happy with her. She reached out to you since this review to offer you a complimentary service when your son s ready for his next cut and you are welcome to request her in the future. Thank you.

Posted on 24 Dec 2021


02 Dec 2021
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Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

Always have to wait even though u put on email People late 5 min are canceled then why Weber time we come estimate wait 15 min Then stylist constantly on phone Hair cuts this visit were not good. Not sure I’ll be back This is my 5 visit

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Our stylists strive very hard to stay on time but we do operate on "Kid's Standard Time" so there can be wait times. For today's visit, there was a special needs child before your appointment that took longer than expected. As far as the quality of the haircuts, we stand by our services and you are welcome to come back within 7 days for any necessary touch ups. Thank you.

Posted on 02 Dec 2021


02 Dec 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Always have to wait even though u put on email People late 5 min are canceled then why Weber time we come estimate wait 15 min Then stylist constantly on phone Hair cuts this visit were not good. Not sure I’ll be back This is my 5 visit

Response from Cookie Cutters Haircuts for Kids

Thank you for your feedback. Our stylists strive very hard to stay on time but we do operate on "Kid's Standard Time" so there can be wait times. For today's visit, there was a special needs child before your appointment that took longer than expected. As far as the quality of the haircuts, we stand by our services and you are welcome to come back within 7 days for any necessary touch ups. Thank you.

Posted on 02 Dec 2021
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