Cookie Cutters-West Chester, OH (4935 reviews)

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Megan in Mason is fantastic! So friendly, patient and welcoming. Does a great job on a squirmy toddler!

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We normally take our 4 year old son in to see Jamie, but she was not working this week and my son needed a haircut before school picture day this week. I booked an appointment with Ashley and my husband took him in this morning for his haircut. When they got home, he was very disappointed. He said Ronda cut his hair and was making unintentional degrading comments about our son during his haircut. Our son just happens to have Down Syndrome, but Ronda felt it necessary to tell my husband that it was a blessing he wasn't aware of what was going on around him because it keeps him comfortable and easy going while he gets his hair cut. She also said....Miracles happen. He may just talk one day! While she may not have meant these to be hurtful comments, my son is very intelligent despite being non-verbal and knows over 300 signs in ASL. She also talked to him like a baby the whole time. I'm sure she didn't mean to condescend to a 4 year old, or to imply anything negative about his being different - and perhaps this is more of a generational thing - but it was disheartening nonetheless. We'll be coming back, but will make sure we stick with Jamie in the future.

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Alysha was great. She was very patient to get both my boys cuts just right. She spent extra time to make me happy. So thankful. She assessed the way their hair laid and whether the cut I showed her would work with their hair. She modified to make it look good. We will be making an appointment with her again.

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Jamie is awesome and always makes my son feel comfortable.

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Jamie always dose a great job!!! She has been cutting my sons hair since his first hair cut and he is almost 5 now.

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My boys love coming here for their haircuts, its never a fight. Megan does a great job, we will continue coming here.