Cookie Cutters-West Chester, OH (4935 reviews)

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I was very pleased with the service. As usual, the staff at Cookie Cutter’s did an awesome job.

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I said I wanted the top as long as possible and then clippers on the side. She kind of acted annoyed at my lack of ability to say too much more than a four on the sides. He came in with naturally laid hair. My husband said she swept his hair to the side and then cut it while styled…he has super fine hair that he plays with (we told her that) It didn’t come in sidenstyled so I’m not sure why you would cut it like that. So I highlighted the edge of his bangs after zooming in, so you can see what it looks like straight. It looked like that by the time we pulled out of the parking lot. Getting his haircut is a traumatizing experience for him so it’s hard when you do everything to make sure it’s a success, like holding his head the whole time while he’s upset it to look like that. We are on income and 60 bucks after tip is hard. I can’t afford to get it fixed and he has extra needs. Honestly the last thing he needs is to look messed up. He already gets treated poorly sometimes. She was on her phone when we came up, and was in her phone immediately after. My other son did the first haircut and we didn’t get the picture with it. It was just a poor experience over all.

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Tracie is amazing. She does do well with my son. He’s 21 months and has had 4 hair cuts with her. She works with him when he’s getting upset. She does an amazing job. The staff is always nice and courteous.

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Vicki was my son's stylist. She was very welcoming, calm, friendly, and patient; as my son doesn't always tolerate haircuts due to sensory reasons. She talked him through every step and reassured him he was in good hands. Very impressed with her 👏

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Jamie was amazing with both my kids! She always does such an amazing and is so sweet and helpful!

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Jamie was amazing with both my kids! She always does such an amazing and is so sweet and helpful!