Cookie Cutters-West Chester, OH (4935 reviews)

Comment

Juana cut my sons hair. She was very rude and wouldnt not even turn the tv up for him. He was told he wasnt allowed to pick where he wanted to sit. When we got to the seat where he was told he had to sit it was covered in hair and so was the floor. She made no attempt to clean it up and made my child sit in a dirty chair. We drive 40 minutes to get his hair cut so it can be an enjoyable experience but I was extremely dissatisfied with our visit this time and not sure if I will bring my children back

Comment

I paid for my son to get a cut and shampoo thinking it would be a cool little pampering for him and some one on one attention for him since he just became a big brother and has been doing so well with sharing mom and dads attention. As he was getting his hair cut it felt like the attention was not on him and it felt rushed as if it was her last thing she had to do for the day before she got to go home and just didn’t care anymore about her performance. After getting his hair shampooed she ran the towel through his hair for two seconds and left his hair still wet. Didn’t put a comb through it or try and get any of the hair off of his clothes or neck. I’m honestly really disappointed with the cut, the service, and the experience for my son.

Comment

The hair stylist was not even talking to my kid when he was trying to communicate also hair cut was not to my expectation